Niet kunnen travelen tussen de verschillende ark servers van Sociaal Spelen.

Heb je vragen of problemen meld ze hier.
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Paxy
Site Admin
Berichten: 16
Lid geworden op: 30-05-2018 13:01

Niet kunnen travelen tussen de verschillende ark servers van Sociaal Spelen.

Bericht door Paxy » 02-07-2019 10:21

Niet kunnen travelen tussen de verschillende ark servers van Sociaal Spelen.

Op dit moment kunnen we wederom niet travelen tussen de servers..
Inmiddels heb ik wederom een ticket aangemaakt naar Nitrado (onze host) om dit uit te zoeken.
Echter het probleem is, is dat Nitrado de tickets na 2 dagen pas oppakt en het probleem zich dan niet meer voordoet.....

Hieronder het relaas van het ticket... (en ik doe mijn best in het Engels... Oke.... :lol: :lol: )
PaxyPG
Hello,

We have in total 4 ark servers. We cant travel between servers. We tried to
obtain a new cluster id but that failed.
Every day when the server restarts we cant travel. If we want to travel we
need to restart al 4 servers again and if we are lucky we can travel again.
This is very annoying .

Good you please have a look?
Antwoord Nitrado
Hello, PaxyPG

Thank you for your support request.

Can you please make sure any of your servers have a password and leave all
the restrictions unchecked?

If the issue persists, please contact us again so we can investigate further.
PaxyPG
It was resolved for about two weeks ago.
But now we cant travel anymore again...
We have a password on our server and all the resitrictions are Unchecked. The problem is that we cannot generate a new cluster id on our main server Ragnarok.
The problem is on Nitrado side. If we click on generate new cluster id the whole sentence is blanc.

With regards,
Antwoord Nitrado
Hello PaxyPG,

We have checked into your service and your request appears resolved.

If you still are experiencing difficulties, simply respond to this ticket and
we will re-investigate.

Additionally, any further questions you might have, we are here to help you,
just let us know.

PaxyPG


And the problem is there again!

We cant generate a new cluster id on nitrado website and we cant travel between servers.....

Please fix this


Antwoord Nitrado[/quote]

Hello PaxyPG,

Our developers have solved this difficulty and your servers are functioning for CrossARK as they should:

Afbeelding


.

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